FAQ

Frequently Asked Questions

Everything you need to know, is right here

What is RUDLAND&CO Escrow?

RUDLAND&CO Escrow is an Instant digital escrow system that ensures payment security for parties involved in a transaction by providing a transparent and accountable transaction process.

Who holds the money?

For each transaction created on RUDLAND&CO Escrow, a dedicated unique escrow account is generated. The provisioned trust account is tied to the transacting parties and the transaction, and the funds are held securely in this account until the transaction is completed, after which the account is closed.

Who can use RUDLAND&CO Escrow?

RUDLAND&CO Escrow can be used by individuals and businesses that need payment security for their transactions. Businesses like Marketplace platforms who cater to two sets of users (Buyers and Sellers) can also use RUDLAND&CO Escrow to facilitate trust between transacting parties on their platform.

How are transaction disputes resolved?

When creating a transaction, users are asked to choose which of the available dispute resolution options (Mutual resolution or Third-party resolution) they would prefer. Should a dispute arise over the course of a transaction, they will need to come to a resolution depending on the option they selected. While a transaction is in dispute, the funds remain in escrow and are not released until a mutual resolution has been reached.

Why use escrow?

RUDLAND&CO Escrow is needed to provide payment security for the transacting parties and ensure that both parties are protected at all stages of a transaction.

When can I use RUDLAND&CO Escrow?

RUDLAND&CO Escrow is designed to give peace of mind whenever you are in doubt or are doing business with someone you don’t know. RUDLAND&CO Escrow uses Two-factor authorization to validate that transaction terms have been met before payment is released.

How can I use RUDLAND&CO Escrow?

RUDLAND&CO Escrow can be used in different ways, depending on your need. Individuals can sign up and use RUDLAND&CO Escrow for their peer-peer transactions while businesses can choose from a number of options to have RUDLAND&CO Escrow integrated on their platform. Other products such as Trizact have been designed for specific use cases (Social commerce)

Who can create a transaction?

A transaction can be created either by the Seller/service provider or by the Buyer of said goods/services. Once the transaction is created, it is sent to the receiving party for review, after which payment can be made.